Efficiency in the Modern Postsecondary Era

AUDIO | How To Get Institution-Wide Buy-In for Major Changes

The following interview is with Jack Suess, chief information officer at the University of Maryland, Baltimore County (UMBC). Suess is a leader in the postsecondary technology space, and has developed and expanded the REX data management system in an effort to make UMBC more efficient and data driven. In this interview, he reflects on that experience and shares tips for other postsecondary leaders looking to launch efficiency-related projects on their own campuses …

The following interview is with Marie Cini, provost and senior vice president for academic affairs at the University of Maryland University College (UMUC) and a member of the Online Learning Consortium’s board of directors. UMUC has been working in recent years to develop innovative approaches to the online learning marketplace and, like other institutions in this position, is trying to determine how to accomplish better outcomes with fewer available resources. In this interview, Cini expands on this challenge and shares her thoughts on the important role operational efficiency plays in supporting this end …

The following interview is with Michael Horn, co-founder and executive director of the Clayton Christensen Institute for Disruptive Innovation. The higher education industry is undergoing massive changes on all fronts; from the way education is delivered to the way institutions themselves operate. As operational resources continue to dwindle, committing to efficient operating procedures is going to become increasingly important for postsecondary leaders. In this interview, Horn shares his thoughts on this trend and discusses the importance of focusing on creating efficiencies sooner rather than …




States that have joined the State Authorization Reciprocity Agreements (SARA), aimed at easing the regulatory burden on institutions that offer distance education to out-of-state students.

“We’re not yet to a point where we’re addressing institutional performance.”

~ MICHELLE QUINN, chief financial officer at the University of Northern Colorado, said the new performance-based funding model doesn’t adequately recognize the work done by their institution.

“It’s wonderful to get parents into college. It’s a whole other thing to support them so they get their degree.”

~ SARA GOLDRICK-RAB, a professor at the University of Wisconsin-Madison, said she worries about the amount of financial risk taken on by individuals starting college with limited time and monetary resources.

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